SILVER PACKAGE

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Our easy-to-use Silver package allows you to log-in via your desk top, tablet or phone to record loyalty transactions, register new cards and check customer points.

This package works well for mobile businesses e.g. mobile hairdressers, dog groomers, personal trainers, beauty therapists, online traders and market stall holders etc.

PRODUCT FEATURES

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The following table gives you a comprehensive overview of the features provided by Browser Lite.

 

SET UP (in addition to weekly base fee) SILVER
Initial analysis and consultancy
Loyalty scheme advice and configuration
Equipment commissioning, rollout and project management
Remote installation and training (UK & ROW)
Marketing templates for email, text and/or app
Branded loyalty cards/fob to your exclusive design, proofing & production
POA
Bespoke branded customer web registration interface
POA
Bespoke app design, build & app store launches
POA
Bespoke development/customisation
POA
Data migration
POA
Onsite installation and training (UK)
POA
Tablet presentation screen design
POA
SOFTWARE & HARDWARE SILVER
Browser Lite (license)
Data & insight portal (license)
Marketing portal (license)
Slatepoint 10″ tablet
N/A
Optical card scanner
POA
App hosting (Apple & Android)
POA
Wireless voucher printer
POA
DATA & REPORTING SILVER
Data insight & analysis login via cloud based portal
Information and reports
Data storage and disaster recovery
Email bounce list handling
POA
Customisation & handling of voucher redemption process
POA
Monthly data migration
POA
Database cleansing and maintenance
POA
Anti fraud exceptions report
POA
Marketing SILVER
Cloud based marketing portal login for reports and comms
Email template topped and tailed with your branding
Welcome email to new registrees
Email and/or campaign per month to all loyalty members
x1
Customer Texting Gateway (with own text name)
4p per text
Remote update of the presentation screen
N/A
Database cleansing and maintenance
POA
App notifications
POA
Assistance with bounce backs from email campaigns
POA
Design & production of loyalty supporting literature
POA
Monthly marketig campaign assistance
POA
SUPPORT SILVER
Technical helpdesk with Freephone access (8:30am – 5:30pm weekdays)
Review call
Annually
Advice on campaigns, ROI and other loyalty scheme related issues
N/A
Next day courier swap out of any faulty equipment
N/A
Pro-Active tablet management
N/A
Tablet lock down to prevent unauthorised use
N/A
Remote tablet assistance
N/A
Tablet security
N/A
App support & updates
N/A
Unit support and tracking
N/A
Engineer visits
N/A
Unit operation monitoring and unit network maintenance
Loyalty card facilitation and distribution
N/A
Account management and customer billing
N/A
TERMS & CONDITIONS SILVER
Contract Term
12 months minimum
Payment method
Direct Debit
Bespoke T’s & C’s
N/A
ADDITIONAL FEATURES SILVER
Amazon processing
POA
Birthday voucher module processing
POA
Credit card linking
POA
Cardholder prize draw processing
POA
Charity module
POA
Points for picture uploads
POA
Surveys
POA
Staff tracking
POA
Personalised dashboard
POA
Contactless NFC
N/A
4G provision where WiFi not present
N/A
Photo ID function
N/A
Latent tablet messages
N/A

CASE STUDIES

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Check out how Loyalty Pro has helped a variety of businesses generate extra income via loyalty spend.

Garbett Butchers is a premium family butchers based in Wolverhampton. The business approached Loyalty Pro in 2015 for a loyalty scheme which would help encourage customers to shop local. 

Maidstone Harley-Davidson is owned by independent family-run Laguna Motorcycles Ltd. Since 2011, we have provided loyalty card solutions for their customers.

Britannia has a portfolio of 60 hotels across the UK and since 2011, Loyalty Pro has worked closely with them to create and deliver their Grand Rewards Scheme.

LATEST NEWS

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