PLATINUM PACKAGE

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Are you looking for a loyalty package with lots more benefits?

Our sophisticated Platinum package is packed with extra features including help with monthly marketing campaigns, your own loyalty app, scheduled email reports, poster design and automated communications. We also help with your overall loyalty campaign return on investment.

PRODUCT FEATURES

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The following table gives you a comprehensive overview of the features provided by our PRO package.

 

SET UP (in addition to weekly base fee) PLATINUM
Initial analysis and consultancy
Loyalty scheme advice and configuration
Equipment commissioning, rollout and project management
Remote installation and training (UK & ROW)
Marketing templates for email, text and/or app
Branded loyalty cards/fob to your exclusive design, proofing & production
Bespoke branded customer web registration interface
Bespoke app design, build & app store launches
Bespoke development/customisation
Data migration
Onsite installation and training (UK)
Tablet presentation screen design
SOFTWARE & HARDWARE PLATINUM
Browser Lite (license)
Data & insight portal (license)
Marketing portal (license)
Slatepoint 10″ tablet
Optical card scanner
App hosting (Apple & Android)
Wireless voucher printer
DATA & REPORTING PLATINUM
Data insight & analysis login via cloud based portal
Information and reports
Data storage and disaster recovery
Email bounce list handling
Customisation & handling of voucher redemption process
Monthly data migration
Database cleansing and maintenance
Anti fraud exceptions report
Marketing PLATINUM
Cloud based marketing portal login for reports and comms
Email template topped and tailed with your branding
Welcome email to new registrees
Email and/or campaign per month to all loyalty members
x3
Customer Texting Gateway (with own text name)
4p per text
Remote update of the presentation screen
x2 p/month
Database cleansing and maintenance
App notifications
Assistance with bounce backs from email campaigns
Design & production of loyalty supporting literature
Monthly marketig campaign assistance
SUPPORT PLATINUM
Technical helpdesk with Freephone access (8:30am – 5:30pm weekdays)
Review call
Quarterly
Advice on campaigns, ROI and other loyalty scheme related issues
Next day courier swap out of any faulty equipment
Pro-Active tablet management
Tablet lock down to prevent unauthorised use
Remote tablet assistance
Tablet security
App support & updates
Unit support and tracking
Engineer visits
Unit operation monitoring and unit network maintenance
Loyalty card facilitation and distribution
Account management and customer billing
TERMS & CONDITIONS PLATINUM
Contract Term
12 months minimum
Payment method
Direct Debit
Bespoke T’s & C’s
ADDITIONAL FEATURES GOLD
Amazon processing
POA
Birthday voucher module processing
POA
Credit card linking
POA
Cardholder prize draw processing
POA
Charity module
POA
Points for picture uploads
POA
Surveys
POA
Staff tracking
POA
Personalised dashboard
POA
Contactless NFC
POA
4G provision where WiFi not present
POA
Photo ID function
POA
Latent tablet messages
POA

 

CASE STUDIES

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Check out how Loyalty Pro has helped a variety of businesses generate extra income via loyalty spend.

Garbett Butchers, a premium family butchers based in Wolverhampton. The business approached Loyalty Pro in 2015 for a loyalty scheme encouraging customers to shop local.

Maidstone Harley-Davidson is owned by independent family-run Laguna Motorcycles Ltd. Since 2011, we have provided loyalty card solutions for their customers.

Britannia has a portfolio of 60 hotels across the UK and since 2011, Loyalty Pro has worked closely with them to create and deliver their Grand Rewards Scheme.