WHY LOYALTY PRO?

With Loyalty Pro it’s all about ensuring that both yourself and your customers have freedom of choice. We are a service orientated company owned and run by engineers.  We develop everything in house, which is why we can offer tailored systems that are perfect for your business. 

For example, we have developed the most functional and customisable loyalty app on the market, but unlike most of our competitors we don’t insist that everyone has to use a smartphone.

Our systems allow you and your customers to choose whether they wish to carry a conventional loyalty card, a phone, just their credit/debit card, or something else such as a fob or wristband using contactless technology. We provide seamless ways for customers to switch to a smartphone if and when they are ready. 

Working through the choices ensures that you achieve great results, and your customers have a great user experience. In short, we listen, we advise, you choose, we plan, we implement, we make your loyalty system stand out from the crowd…

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Instant

Time is of the essence!
  • Quick Transactions and verifications, rather than daily updates
  • Offers interaction and feedback to clients instantly
  • Interaction at point of purchase: you can configure the system via website to send a message when a particular card is swiped

Easy to setup and use

Works independently
  • No need to change or modify the business process
  • Easy to set up and use
  • Very competitive pricing: Many extra features and sophistication over other suppliers

Customisable

Tailor made to your needs
  • Completely customised with your branding: unique cards, vouchers, points summary, marketing and application forms designed to specification
  • Point allocation can be variable per card: Preferential/Staff Discounts/Other Groups
  • Cards can be pre-loaded with points and used as gift cards or incentives for new customers
  • Any currency
  • Any country with a GPRS/3G or 4G enabled network

Reliable

High Levels of security for your peace of mind
  • Backed by Pro-Networks Ltd, a well established Microsoft Certified Specialist
  • Includes a team of mobile engineers and a fully manned help-desk
  • Works offline even if mobile phone network is down: No loss of data
  • Secure login to additional features on the website
  • Monitor any transactions or register new customers here
  • We use secure servers and regular backups ensuring your data is safe

Flexible

Built for your specific requirements
  • Complete flexibility over billing
  • System can handle franchises, multi-store groups, individual stores, locational ventures and other business alliances
  • Flexibility with voucher operation: Terminals can be configured to allow vouchers:-
    • To be redeemed against current purchases
    • To be saved for future use
    • To be printed to give to your customer

Marketing

Using what you learn about your clients
  • Access to valuable marketing feedback
  • Management Reports on footfall values, broken down into product types
  • Run marketing campaigns offering more points for specific periods
  • Additional comments on vouchers, all controlled by yourself from the website
  • Loyalty Pro can run marketing campaigns on your behalf: Personalised post, eShots, SMS or a combination of all three

PRODUCT COMPARISON

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The following table gives you a comparison between the features of Loyalty Pro versus the competition and you can clearly see how Loyalty Pro leaves the competition behind.

Feature
Browser Lite
from £5/week
Tablet Lite
from £10/week
Pro
from £20/week
Browser Login/Licence
Slatepoint tablet
Scheme configuration Advice
Initial tablet Presentation screen design
Helpdesk with Freephone access
Card/Fob design service
Email template set up
Cloud CRM, storage and disaster recovery
Pro-Active tablet management
Anti Fraud exceptions report
Email bounce list handling
Text Gateway (with own text name)
Welcome email to new registrees
CRM portal for Reports and Marketing
Free advice via monthly newsletter
Bespoke t’s and C’s
Loyalty pro registration page entry
Courier swap out for faults
Printed Voucher Module
£POA
£POA
Tablet Security
Engineer Visits
Photo ID function
£POA
£POA
Scheme setup/Joining fee
£POA
Standard Scheduled email reports
£POA
£POA
Design and print of Laminated posters
£POA
Charity Module
Monthly Marketing Campaign Assistance
£POA
£POA
Branded web registration page
optional extra
£POA
£POA
Review call
Annual
Annual
Quarterly
Tablet commissioning
£POA
£POA
Presentation screen updates
£POA
£POA
Amazon processing
£POA
£POA
£POA
Birthday voucher Module processing
£POA
£POA
£POA
4G provision
£POA
£POA
Cardholder Prize Draw Processing
£POA
Loyalty app operating as virtual card setup
£POA
£POA
£POA
Loyalty app operating as virtual card download
£POA
£POA
£POA
Loyalty App to tether to card setup
£POA
£POA
£POA
Loyalty App to tether to card download
£POA
£POA
£POA
Portal Marketing Module
£POA
£POA
£POA
Texts
0.04 each
0.04 each
0.04 each
Latent Messages
0.01 each
0.01 each
0.01 each
Branded emails
0.02 each
0.02 each
0.02 each
Additional Browser Login/licence
£POA
£POA
£POA
Additional Tablet
£POA
£POA
4G provision
£POA
£POA
Pre-install demo/analysis/consultancy
Video and Phone call
Remote Demo
Site Visit
Payment method
Direct Debit
Direct Debit
Direct Debit or invoice

CASE STUDIES

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Find out more about the work that we do by clicking on the links below.

Garbett Butchers is a premium family butchers based in Wolverhampton. The business approached Loyalty Pro in 2015 for a loyalty scheme which would help encourage customers to shop local. 

Maidstone Harley-Davidson is owned by independent family-run Laguna Motorcycles Ltd. Since 2011, we have provided loyalty card solutions for their customers.

Britannia has a portfolio of 51 hotels across the UK and since 2011, Loyalty Pro has worked closely with them to create and deliver their Grand Rewards Scheme.