Feature Comparison

FEATURE COMPARISON

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From £5 per week From £20 per week From £30 per week
SET UP (in addition to weekly base fee) SILVER GOLD PLATINUM
Initial analysis and consultancy
Loyalty scheme advice and configuration
Equipment commissioning, rollout and project management
Remote installation and training (UK & ROW)
Marketing templates for email, text and/or app
Branded loyalty cards/fob to your exclusive design, proofing & production
POA
Bespoke branded customer web registration interface
POA
Bespoke app design, build & app store launches
POA
POA
Bespoke development/customisation
POA
POA
Data migration
POA
POA
Onsite installation and training (UK)
POA
POA
Tablet presentation screen design
POA
POA
SOFTWARE & HARDWARE SILVER GOLD PLATINUM
Browser Lite (license)
Data & insight portal (license)
Marketing portal (license)
Slatepoint 10″ tablet
N/A
Optical card scanner
POA
App hosting (Apple & Android)
POA
POA
Wireless voucher printer
POA
POA
DATA & REPORTING SILVER GOLD PLATINUM
Data insight & analysis login via cloud based portal
Information and reports
Data storage and disaster recovery
Email bounce list handling
POA
Customisation & handling of voucher redemption process
POA
POA
Monthly data migration
POA
POA
Database cleansing and maintenance
POA
POA
Anti fraud exceptions report
POA
POA
Marketing SILVER GOLD PLATINUM
Cloud based marketing portal login for reports and comms
Email template topped and tailed with your branding
Welcome email to new registrees
Email and/or campaign per month to all loyalty members
x1
x2
x3
Customer Texting Gateway (with own text name)
4p per text
4p per text
4p per text
Remote update of the presentation screen
N/A
x1 p/month
x2 p/month
Database cleansing and maintenance
POA
App notifications
POA
POA
Assistance with bounce backs from email campaigns
POA
POA
Design & production of loyalty supporting literature
POA
POA
Monthly marketig campaign assistance
POA
POA
SUPPORT SILVER GOLD PLATINUM
Technical helpdesk with Freephone access (8:30am – 5:30pm weekdays)
Review call
Annually
6 Monthly
Quarterly
Advice on campaigns, ROI and other loyalty scheme related issues
N/A
Next day courier swap out of any faulty equipment
N/A
Pro-Active tablet management
N/A
Tablet lock down to prevent unauthorised use
N/A
Remote tablet assistance
N/A
Tablet security
N/A
App support & updates
N/A
POA
Unit support and tracking
N/A
POA
Engineer visits
N/A
POA
Unit operation monitoring and unit network maintenance
N/A
POA
Loyalty card facilitation and distribution
N/A
POA
Account management and customer billing
N/A
POA
TERMS & CONDITIONS SILVER GOLD PLATINUM
Contract Term
12 months minimum
12 months minimum
12 months minimum
Payment method
Direct Debit
Direct Debit
Direct Debit or invoice
Bespoke T’s & C’s
N/A
ADDITIONAL FEATURES SILVER GOLD PLATINUM
Amazon processing
POA
POA
POA
Birthday voucher module processing
POA
POA
POA
Credit card linking
POA
POA
POA
Cardholder prize draw processing
POA
POA
POA
Charity module
POA
POA
POA
Points for picture uploads
POA
POA
POA
Surveys
POA
POA
POA
Staff tracking
POA
POA
POA
Personalised dashboard
POA
POA
POA
Contactless NFC
N/A
POA
POA
4G provision where WiFi not present
N/A
POA
POA
Photo ID function
N/A
POA
POA
Latent tablet messages
N/A
POA
POA