FAQ's |
| Q | Do I need a POS system to implement Loyalty Pro? |
"Loyalty Pro is the most innovative development for my business in the last 3 years.
Acceptance by my customers has been outstanding and it gives me a definite edge over my immediate competitors, including Boots.
Turnover has increased as has my client base." Arvnd Gautama Health and Beauty Pharmacy Gerrards Cross "I could not be more pleased with the impact Loyalty Pro has had on my business.I am now able to compete with my competitors in making sure my customers don't drift and it is evident that my customers are increasing their purchases" Sunil Kochar Chapmans Health Shops |
| A | The program works independent of other systems. The ONLY thing required is the Terminal which is provided upon joining. There are no other hardware or software requirements. Learn more |
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| Q | Do I need to be constantly online? |
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| A | No, all data is transmitted via GPRS using 'on demand' technology. Learn more |
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| Q | Which customers should I enrol? |
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| A | All your customers should be offered the chance to enrol. The more loyal customers you have, the greater your turnover. |
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| Q | What will it cost? |
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| A | Cost is determined by the needs of your business and the number of outlets you have. Prices start as low as £20 per week. Click here for a calculator that will give an estimate of costs and benefits |
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| Q | Are there any other ongoing costs? |
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| A | All GPRS data costs are absorbed by Loyalty Pro as part of your rental package. Optional marketing costs apply should you wish to use our portal for sending emails and/or SMS. |
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| Q | What are the redemption guidelines? |
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| A | The amount of discount you give is entirely up to you. Click here for a handy calculator which will help you decide on a sensible rate. |
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| Q | Why should I get involved? |
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| A | Whether you are sold on the cost / benefit analysis of loyalty schemes or not, can you afford to allow your competition the opportunity of enticing your client base away? Learn more |
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| Q | How do I know it will work? |
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| A | The scheme is backed by the resources of Pro-Networks and already has a number of participants who will testify to the advantages. Rewarding loyalty is a proven strategy in a modern business approach. Find out about loyalty schemes or about the advantages of Loyalty Pro. |
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| Q | If someone removes the SIM card from the terminal will it work in a standard mobile phone? |
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| A | No, it is a special type of SIM card. |
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| Q | If the mobile network is busy does the terminal still operate? |
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| A | Yes, it stores the data within itself until the mobile network responds. |
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| Q | How long do I sign up for? |
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| A | The minimum contract is 12 months, which automatically rolls on forward. |
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| Q | Will my customer data be available to anyone else? |
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| A | No. We hold the data on your behalf and it is strictly confidential. |